Privacy Policy
1. About our Privacy Policy
VersaciLabs (“we”, “us” or “our”) recognises the importance of privacy and is committed to protecting the privacy of individuals when handling their personal information. We handle personal information about individuals for purposes relating to our functions and activities involving branding, marketing and related social media marketing activities.
Our Privacy Policy outlines how we handle personal information in an open and transparent manner in accordance with the Australian Privacy Principles contained in the Commonwealth Privacy Act 1988. Personal information includes any information about an identified individual or an individual who is reasonably identifiable.
By providing us with your personal information you consent to us handling it in accordance with our Privacy Policy. If you provide us with personal information about another individual, we rely on you to inform that individual of the details contained in our Privacy Policy.
2. Why we collect, hold, use and disclose personal information
We collect, hold, use and disclose personal information for purposes relating to our functions and activities, for example: providing you with our products or services; managing our client relationship with you; providing you with information about our products and services; evaluating or improving our products and services; marketing, re-marketing or promoting our products and services; and complying with our legal or regulatory obligations.
3. What kinds of personal information we collect
The kinds of personal information we may collect and hold include your personal details (name, contact details), your product and service information (including transaction details) and your payment information. We will not collect any sensitive information about you without your consent unless we are required or authorised by law to collect it. If we are not provided with the personal information we request, we may not be able to provide you with our products or services.
4. Website visitor information
We may use cookies or similar technologies to collect information about your visits to our website at https://www.versacilabs.com.au. The kinds of information we may collect about your visits include your IP address, domain name, locality, operating system, browser type, referring website, search terms, pages and links accessed, and visit date and time. We use this information to maintain and improve our website and enhance your browsing experience. You may set your browser to disable cookies, but some parts of our website may not function properly if cookies are disabled.
5. How we collect personal information
We usually collect personal information directly from you in person or when you communicate with us by telephone, email, standard form, letter, online chat or other means — for example when you request our products or services, request assistance or support, complete a survey or provide feedback, or subscribe to receive news about our products, services or events. We may also collect your personal information from authorised representatives, service providers or publicly available sources for the purpose of carrying out our functions and activities.
6. How we disclose personal information
We disclose personal information to third parties for the purpose of carrying out our functions and activities — for example to your authorised representatives, our service providers (customer support, information technology, billing), our professional advisers, and government departments and agencies where required. The third parties to which we may disclose your personal information may be located in Australia or other countries, including the United States of America. We will not sell, trade or rent your personal information to third parties for marketing purposes without your consent.
7. Direct marketing
We may use your personal information to provide you with news or information about our products, services, functions, activities or events that may interest you. Each such communication will describe how you can opt out of further communications, and we will give effect to your request as soon as practicable.
8. How we hold and protect personal information
We hold personal information in both physical and electronic storage facilities. We protect it from misuse, interference and loss, and from unauthorised access, modification or disclosure using physical and electronic security measures including secure premises, secure databases, password access, anti-virus software and firewalls. Information we no longer need is destroyed or de-identified unless we are required by law to retain it.
9. Access and correction
You may request access to, and correction of, any of your personal information which we hold. We will respond within a reasonable time. If we decide not to give you access to, or correct, your personal information, we will give you written reasons. You will be required to verify your identity before accessing or correcting your personal information.
10. Enquiries and complaints
If you have an enquiry or complaint about our handling of your personal information, please contact us using the details below. If you are not satisfied with our response, you may take your complaint to the Office of the Australian Information Commissioner (phone 1300 363 992, email enquiries@oaic.gov.au, GPO Box 5218, Sydney NSW 2001).
11. Updates to this policy
We may update our Privacy Policy from time to time by publishing an updated version on our website. You should regularly review the most recent version.
12. Analytics, remarketing and retargeting
Our website may use analytics data and advertising cookies (such as Google Analytics and the Facebook pixel) to serve ads based on prior visits. You can opt out via the Google advertising opt-out page, the Google Analytics opt-out page, or the WebChoices Consumer Choice Tool.
13. Contact us
VersaciLabs — Peter Versaci
Phone: 0421 759 092
Email: peter@versaci.family